Archive for the 'Canada Revenue Agency' Category

updated April 18th, 2011

clipboard01Grievance time lines are one of the most important elements of problem solving. If we miss the initial filing of a grievance or the transmittal of grievances between levels we shortchange one or more of our members. In order to avoid this happening we have updated and posted several grievance time line flowcharts, more will follow for other bargaining units.

The ballots have been counted and a majority of members have voted in favour of the tentative agreement with the Canada Revenue Agency.

PSAC national president John Gordon, Union of Taxation Employees national president Betty Bannon and CRA Commissioner Linda Lizotte-MacPherson signed the new agreement on October 29, two days before the old agreement ended.

The new two-year agreement is effective from November 1, 2010 until October 31, 2012.

UTE Local 20003 (Kelowna) held a CRA Mobilization / Membership appreciation lunch on September 21. We have approximately 60 members working that day with about 93% of them participating in the luncheon. As a smaller local we feel this turnout was remarkable and we feel that the outdoor venue, along with sunshine helped ensure the lunch’s success!

Here are some recent photos from PSAC activities in Victoria. Members of UTE 20028 at Victoria TSO held a “Stand Together, Stand Strong! ” member mobilization event where they heard about ways to support their CRA bargaining team, showed off their red wristbands, and ate pizza. The Vancouver Island Human Rights Committee AGM was held in September – VIHRC members elected their 2010/11 Executive and discussed resolutions to be put forward to various PSAC Conventions and Conferences.

Updated Oct 14/2010. Here are some photos taken at the vote meeting in Victoria.

Here are the CRA ratification vote dates & locations

City Location Date Time Resource Person(s)
Penticton Penticton Lakeside Inn and Resort, 21 Lakeshore Drive, Penticton, Room: Salon A Tuesday, October 5, 2010 Presentations start at 2:30 pm; 3pm; 3:30pm; 4pm; 4:30 pm; 5pm; 5:30 pm. PA
Victoria St. John the Divine Church Hall, 925 Balmoral Avenue Thursday, October 7, 2010 Presentations start at 3:15pm; 3:45pm; 4:15pm; 4:45pm; 5:15pm PA
Kelowna Accent Inn, 1140 Harvey Ave Tuesday, October 12, 2010 Presentations start at 4pm; 5pm PA
Prince George Hospital Employees’ Union Hall, 1197 3rd Avenue Wednesday, October 13, 2010 Presentations start at 4:15 pm; 5:15 pm PA
Vancouver Fairmont Hotel Vancouver – 900 West Georgia Street, Vancouver, Room: Waddington Thursday, October 14, 2010 Presentations start at 3:30 pm; 4:30 pm, 5:30 pm PA, KS
Surrey North Surrey Recreation Centre, 10275 135 Street – Room: Youth Centre Monday, October 18, 2010 Presentations start at 3:30 pm; 4:15 pm; 5 pm PA, KS
Surrey Surrey Alliance Church – 13474-96 Avenue Tuesday, October 19, 2010 Presentations at 3:30 pm; 5:30 pm PA, KS

Pamela Abbott (PA), Bargaining Team member, and Kay Sinclair (KS), REVP, will be in attendance at the meetings.

Dates and locations for other cities will be posted as they become available.

After intensive negotiations that began on September 20, PSAC has achieved a tentative agreement with the Canada Revenue Agency.

According to PSAC national president John Gordon and Union of Taxation Employees president Betty Bannon, the union was able to bargain wage increases and other gains for the members in spite of the difficult economic and political climate.

The tentative agreement includes increases of 1.5% in each of two years, effective November 1. Some other improvements include an additional personal day, an expanded definition of family, more flexibility for family leave and improvements to compensation for many indeterminate employees in acting positions.

Members will have an opportunity to vote on the tentative agreement at meetings to be held in October. Details about meeting times and locations will be posted on PSAC regional web sites and available from PSAC/UTE Locals.

A settlement is in sight

We are into our second week of negotiations and we’re close to a settlement. There will be no further bulletins until a settlement is announced.

Thanks again to all our members for your continuing support.

Members across the province have been plant-gating and attending bargaining info sessions – here is a report on activities at Burnaby Fraser TSO from Terry Ruyter, President UTE Local 20007.

We met at the office this morning at 6:30 and handed out stickers & tattoos that said I support my Bargaining Team. We also handed out a leaflet that gave the
members all the websites and links that they could go to when looking for bargaining updates. We also handed out the Think Public (whats going on in your workplace)

The members were very supportive and were happy to know that the bargaining Teams were still at the table. I explained that every-time that we do something like
this Management has to file a report. They said that they were supporting the Team and will continue to wear the bands and now the tattoos. For the most
part the membership is very positive and supportive and are awaiting a Contract.

And a report from UTE Local 20050

UTE 20050 held a bargaining info session yesterday at the North Surrey Recreation Centre. The Local Executive supported the sessions at various times in the afternoon. Members could drop-in for rolling info sessions between 3 and 6 pm. The local distributed different chocolate bars with stickers on them hoping for a “sweet deal” to come. Erica Yang shared information on the New Steward course and highlighted the Union School and helped the local get the contact information of their membership.

Monica Urrutia, as CRA-RSC, gave a bargaining overview and fielded several questions. With the latest bulletin promising that a deal was soon to come, many members had questions about what the next steps would be, and included discussion on what kinds of political action they can take to prevent the government from intervening on any tentative deal.

And here are some photos from UTE 20002 (Prince George), UTE 20007 (BFTSO) and UTE 20050 (BFCC)”!

One week completed and we’re moving right along

Your negotiating team has spent a productive week with the employer. We have been encouraged by the willingness of the employer’s team to negotiate in order to reach a settlement.

Talks are continuing and your team will be ready to meet with the employer again next week. We remain on track to achieve a settlement before the expiry date of our agreement.

You’re the greatest! Knowing we have our members’ support back in the workplace makes us stronger at the bargaining table.

Three days into bargaining and we’re moving forward

Your negotiating team has been having face-to-face meetings with the employer since Monday and bargaining is continuing. There has been plenty of discussion and hard work and progress is being made. We’ll continue to provide updates.

The messages of support from our members give us that extra boost when we’re at the bargaining table. Thanks for the messages received and keep them coming!

CRA is seeing red…on our wrists!

The hottest fashion item seen around CRA offices this week is a bright red wristband sporting the message I support my negotiating team! Your team is asking everyone to wear one while negotiations continue. Check with your Local executive if you haven’t received yours yet.

Cheers to Terry Ruyter, President – UTE 20007, for this report from the recent plantgate at Burnaby Fraser TSO!

We met at the office today and handed out the red wrist bands. We let the members know that their Bargaining Team was meeting with the employer as of September 20th and that we needed to wear the band until we get a contract. We also let them know that the Team had left their families to work on members’ behalf to get a contract. We asked them to wear the red band proudly and support our Team.

The plantgate went very well and members were very happy to wear the band for their Bargaining Team. As the day went by it was good to see the members in the halls of the office. I would hold up my arm in Support of the Bargaining Team and they would proudly put their arm up and say yes we are supporting them. We handed out approximately 450 bands and then put some on all the bulletin boards so that members could get one that missed one in the morning. I also gave my band away several times during the day when I saw members that had not got one. All in all this was a good plantgate day and the members have been advised to keep looking for the updates on the websites and Union Boards.

Negotiations with CRA have begun with our first face-to-face meeting with the employer’s team on Monday afternoon as part of our scheduled expedited bargaining process.

The parties exchanged demands back in July so your negotiating team is well prepared for this round of bargaining. We know we are bargaining in a difficult economic climate but we believe we can reach a reasonable settlement that will benefit our members.

We need and appreciate your ongoing support.

Regular bulletins will be issued as negotiations proceed.  Sign up to receive them at using the “Subscribe” feature.

from Monica Urrutia, CRA-BC Regional Strike Coordinator

This week your bargaining team is at the table with the employer.

As a sign of support we are asking all PSAC/UTE members to wear a red bracelet with the message “I support my negotiating team” for the duration of bargaining talks. Your Local Representatives will be distributing these bracelets throughout this week. Please wear it proudly!

Stand Together, Stand Strong! is our BC-Regional Strategy Committee’s message for this round of bargaining. We look forward to your support and solidarity over the next coming days!

A report and some photos from Janet Graham, Pres. UTE 20027

The plantgate at 1166 West Pender St. went very well. Members that were away that day are now coming to get bracelets and handouts. It was more of a challenge to get everything out to the other locations our members are located – the fact we could not do desk drops did not help. Members in the those  locations were instrumental in pitching in and getting the info out to their co workers. Everyone has a bracelet and bargaining information now, or will have it very shortly.

I’m very proud of how this ended up working out in the end!

On Tuesday, September 14, 2010 the Local Executive of UTE 20007 organized a lunch time bargaining information session for its members.

Over 70 members attended and heard from Erica Yang, PSAC Youth Outreach Worker, on her work outreaching to young workers in the PSAC. Monica Urrutia, PSAC Regional Representative, gave an overview of the current bargaining timeline, the union structure preparing for bargaining, and how members can get involved. She also fielded several questions from the membership. Here are a few photos …

Bargaining with CRA starts soon and we’re ready!

Our negotiating team has been getting fully prepared for the first bargaining session with the Canada Revenue Agency.

The nine members of our negotiating team, which includes the PSAC negotiator and PSAC research officer, met August 24 and 25 to review our demands and establish priorities based on input from our members. The team also considered current bargaining trends in today’s difficult economic climate and worked out their bargaining strategy for this round.

The union and employer teams are scheduled to meet from September 20 to October 1 in a concentrated effort to achieve an early settlement before the agreement expires on October 31. An additional nine days in October have also been set aside to continue this process.

Our Locals have also been gearing for this round of bargaining. We need them to be prepared and ready because our team depends on the support of all of our members.

We’re committed to keeping you informed – once bargaining begins, we’ll be issuing regular bulletins to keep you up to date.

For bargaining news visit the PSAC national website and sign up for email updates at No CRA e-mail addresses please.

PSAC and CRA exchanged bargaining demands today and in BC members plantgated worksites with a leaflet promoting the UTE email update service. Download the leaflet here (.pdf).

Your CRA BC Regional Strike Committee:

  • Pamela Abbott, UTE Regional Vice-President and Bargaining Team member
  • Robert Hume, UTE Alternate Regional Vice-President
  • Kurt Munger, UTE 20002
  • Alex Cook, UTE 20003
  • Terry Ruyter, UTE 20007
  • Sharon Hickey, UTE 20026
  • Janet Graham, UTE 20027
  • Wayne Little, UTE 20028
  • Johann Ackermann, UTE 20029
  • Richard Hyatt, UTE 20050

Check back here at the regional website, or sign up for email bargaining updates at the UTE website and keep up to date with CRA Bargaining!

PSAC has filed a policy grievance against a Treasury Board directive to prevent employees from posting the union’s pension petition in the workplace.

The directive, issued Feb. 26, ordered managers to:

  • deny all requests to post petition sheets
  • deny all requests to distribute the petition electronically
  • prevent employees who serve the public from wearing stickers

“We consider this Directive to be censoring and an outright violation of union members’ freedom of expression and association,” said John Gordon.

Did your employer take down PSAC petitions or otherwise interfere in the pension campaign? Let us know.

The grievance alleges the directive violates Use of employer facilities and No discrimination provisions in the following collective agreements:

  • Program and Administrative Services;
  • Operational Services;
  • Technical Services;
  • Education and Library Science;
  • Border Services;
  • Canada Revenue Agency;
  • Parks; and
  • Canadian Food Inspection Agency.

“We need to hear from PSAC members in these workplaces to determine the extent of the damage the employer caused with this directive,” Gordon said. “If there was an incident in your workplace, let us know.”

OTTAWA – A strong majority of Public Service Alliance of Canada (PSAC) members have voted in favour of accepting a tentative agreement with the Canada Revenue Agency. The settlement had been negotiated before the expiry date of the old agreement, a remarkable achievement in the federal public sector.

“While we achieved an agreement in record time, we did not sacrifice important demands in the process,” says PSAC national president John Gordon. “Significant gains were made in wages, job security for term workers and improved benefits for part-time workers.”

According to Betty Bannon, national president of the Union of Taxation Employees (UTE) Component of the PSAC, members have been impressed with the speed of the negotiations. “We achieved a goal the union set when the Agency was first formed, to eventually be able to negotiate a new agreement before the old one had expired.”

This agreement sees the conversion of former classifications in the bargaining unit to a new Agency classification standard. While the amounts will vary by individual, the average increase as a result of the conversion is 1.67%. After the salaries are converted to the new standard effective November 1, the workers will also receive an economic increase of 2.5%. Further wage increases during the life of the contract are 2.5% effective November 1, 2008 and 2.5% effective November 1, 2009.


Here are the CRA ratification vote dates & locations

City Location Date Time
Kelowna Accent Inn, 1140 Harvey Ave November 8 2:30 – 6:30PM
Victoria St. John the Divine Church, 1611 Quadra Street November 8 3 – 5:30PM
Surrey (Burnaby Fraser TSO & Surrey Tax) Days Inn November 14 TBA
Vancouver Call Site Renaissance Hotel, 1133 W Hastings November 20 3:30 – 6:30PM

Dates and locations for other cities will be posted as they become available.

Details of the tentative agreement can be found in these documents:

  • PSAC ratification kit (PDF, revised Oct. 29)
  • Article 18 – Grievance Procedure (HTML/PDF)
  • CRA Term Employment Policy (HTML/PDF)
  • PSAC news release (HTML/PDF)

OTTAWA – The Public Service Alliance of Canada (PSAC) has achieved an historic milestone in its bargaining history. The union has negotiated a tentative agreement with the Canada Revenue Agency (CRA) before the expiry date of the current contract.

“Negotiating a new contract before the old one has expired is virtually unheard of in the federal public sector,” says PSAC National President John Gordon. “In this case, both negotiating teams were focused on reaching a new agreement and we have achieved this in record time.”

The union served notice to bargain and exchanged bargaining demands with the CRA at the beginning of July. Intense negotiations took place over a two-week period in September and resumed in mid-October.

“Our negotiating team is making a unanimous recommendation of acceptance to our members,” says Gordon. “The speed of these negotiations did not affect our ability to achieve important gains.”


Details of the tentative agreement between PSAC and the Canada Revenue Agency are now available.

Arrangements are being made for meetings to conduct a vote on the tentative agreement between the PSAC and the Canada Revenue Agency. More information will follow at a later date.

Details of the tentative agreement can be found in these documents:

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